Booking, Cancellation & No-Show Policy

Appointments may be requested through:

Submitting an appointment request does not automatically guarantee an appointment.

Your appointment is confirmed only after Nailed It Beauty Lounge confirms the requested schedule.

To process an appointment request, we require:

Appointment information may be automatically processed through our appointment workflow before being reviewed by our salon team.

Please see our Privacy Policy for information about how your personal information is processed.

We will make reasonable efforts to accommodate your preferred date and time.

However, availability is not guaranteed until we confirm your appointment.

If your requested schedule is unavailable, we may offer an alternative.

We kindly request that customers provide at least 24 hours’ notice when cancelling an appointment.

There is currently no cancellation fee.

If you need to cancel, please contact us as soon as possible.

Customers may request to reschedule an appointment.

Rescheduling is subject to availability.

We encourage customers to provide at least 24 hours’ notice whenever possible.

If you do not attend your confirmed appointment and do not notify us, the appointment will be considered a no-show.

There is currently no no-show fee.

However, repeated no-shows may result in additional confirmation requirements for future appointments.

We understand that delays can happen.

If you expect to be late, please contact us as soon as possible.

Customers arriving within 30 minutes of their scheduled appointment may still be accommodated depending on the schedule.

If you arrive more than 30 minutes late, we may:

Customers are encouraged to voluntarily disclose information that may affect service suitability or safety, including:

Such information is voluntary and will be handled in accordance with our Privacy Policy.

Where we reasonably believe that a requested service may create a safety concern, we may recommend an alternative, modify the service, or decline to provide it.

Prices are subject to change.

The applicable price will be communicated or confirmed before the service where appropriate.

Promotions may be subject to separate terms.

Payment is currently made at the salon.

Online payment or deposits are not currently required to submit an appointment inquiry.

Appointment-related communications may be sent through the contact details provided by the customer.

These communications may include:

Marketing communications are subject to our Privacy Policy and applicable consent/opt-out requirements.

For appointment questions or changes: