01Introduction
Welcome to Nailed It Beauty Lounge.
These Terms of Service (“Terms”) govern your access to and use of the Nailed It Beauty Lounge website at https://nailedit.beauty, our online appointment inquiry services, and related digital services.
Nailed It Beauty Lounge is located at:
Christemar Bldg., Brgy. 2 Poblacion, Mataasnakahoy, Batangas, Philippines
You may contact us at:
- Email: naileditbl@gmail.com
- Phone: +63 998 408 7121
By accessing our website, submitting an appointment inquiry, communicating with us through our website or social media channels, or otherwise using our digital services, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or appointment services.
02About Our Services
Nailed It Beauty Lounge provides beauty and nail-related salon services.
Information displayed on our website, including service descriptions, prices, estimated durations, images, promotions, and other content, is provided for general information and may be updated from time to time.
Prices, availability, service duration, and service suitability may vary depending on the circumstances of the requested service.
We reserve the right to modify, discontinue, or update services and pricing at any time. Where practical, material changes will be communicated before a service is provided.
03Appointment Inquiries
Our website and social media messaging channels may allow you to submit an appointment inquiry.
An appointment inquiry is not an appointment confirmation.
When you submit an inquiry, you may be asked to provide:
Required
- Full name
- Phone number
- Email address
Optional
- Requested service
- Preferred date
- Preferred time
- Preferred staff member
- Additional notes
- Other information relevant to your appointment
We may use automated systems to assist in collecting and organizing appointment information submitted through our website, Facebook Messenger, Instagram direct messages, or other supported communication channels.
Appointment information may be processed through our automation system and transferred to our Salon Management System for appointment administration.
An appointment is considered confirmed only when Nailed It Beauty Lounge confirms the appointment with you.
Submitting a request does not guarantee that your requested date, time, service, or staff member will be available.
04Appointment Confirmation
We will make reasonable efforts to accommodate your preferred appointment date and time.
However, appointment availability depends on:
- Staff availability
- Service duration
- Existing appointments
- Salon operating hours
- Service requirements
- Other operational circumstances
If your requested appointment is unavailable, we may contact you to offer an alternative schedule.
05Cancellation Policy
We ask customers to provide at least 24 hours’ notice when cancelling an appointment.
There is currently no cancellation fee for appointments cancelled with less than 24 hours’ notice.
We encourage customers to notify us as soon as possible so that we may offer the appointment slot to another customer.
06No-Show Policy
A no-show occurs when a customer does not attend their confirmed appointment and does not notify the salon.
Nailed It Beauty Lounge currently does not charge a no-show fee.
However, repeated no-shows may affect our ability to accept future appointment requests.
We may request additional confirmation before accepting future appointments where repeated no-shows have occurred.
07Late Arrival Policy
We understand that unexpected delays may happen.
Customers who arrive within 30 minutes of their scheduled appointment should contact the salon as soon as possible.
If a customer arrives more than 30 minutes late, Nailed It Beauty Lounge may:
- Shorten the service;
- Modify the requested service;
- Reschedule the appointment; or
- Decline to perform the service if completing it would materially affect another customer’s appointment or salon operations.
We will make reasonable efforts to accommodate the customer where possible.
08Service Suitability and Health Information
Customers may voluntarily provide information concerning allergies, skin or nail conditions, sensitivities, medical information, or other circumstances that may be relevant to the requested service.
Customers are encouraged to provide accurate information where they believe it may affect service suitability or safety.
Nailed It Beauty Lounge may modify, postpone, or decline a service where we reasonably believe that providing the service may create a safety concern or may not be appropriate based on information provided by the customer.
Providing health-related information is voluntary unless otherwise required for a particular service or circumstance.
Health-related information is handled in accordance with our Privacy Policy.
09Customer Responsibilities
You agree to provide accurate and current information when submitting an appointment inquiry or communicating with us.
You should notify us if any information relevant to your appointment changes.
You are responsible for ensuring that the contact information you provide allows us to communicate with you regarding your appointment.
You must not use our website or communication channels to:
- Submit false information;
- Impersonate another person;
- Attempt to interfere with our website or systems;
- Introduce malicious code;
- Abuse automated systems;
- Attempt unauthorized access;
- Harass our staff or customers; or
- Use our website for unlawful purposes.
10Website Content
We make reasonable efforts to ensure that information on our website is accurate and current.
However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.
Images displayed on our website may be illustrative and may not exactly represent the final appearance of every service.
Service results may vary depending on factors including the customer’s existing nails, hair/skin condition where applicable, chosen service, maintenance, and individual circumstances.
11Pricing
Prices displayed on the website are subject to change.
Unless otherwise stated, the applicable price will be communicated or confirmed before the service is performed.
Promotional pricing may have additional terms, eligibility requirements, availability restrictions, or expiration dates.
12Payments
Payment for services is currently made at the salon.
The website does not currently process online payments for appointments.
Nailed It Beauty Lounge may introduce online payments or deposits in the future. If this occurs, additional payment terms may apply.
13Photographs and Customer Content
With your permission, Nailed It Beauty Lounge may take photographs of completed services, before-and-after results, or other salon-related content.
We may use approved photographs for:
- Our website;
- Social media;
- Marketing;
- Advertising;
- Portfolio purposes; and
- Promotional materials.
We will seek appropriate permission before using identifiable customer photographs for promotional or public-facing purposes.
You may contact us if you wish to withdraw permission for future promotional use, subject to applicable law and circumstances where removal is reasonably possible.
14Intellectual Property
All website content, including but not limited to:
- Logos;
- Branding;
- Text;
- Graphics;
- Photographs;
- Videos;
- Layouts;
- Designs;
- Icons; and
- Other original materials
is owned by or licensed to Nailed It Beauty Lounge unless otherwise stated.
You may not reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.
15Third-Party Services and Links
Our website and communication services may interact with third-party services, including social media platforms, analytics services, automation systems, hosting providers, communication platforms, and our Salon Management System.
Third-party services may have their own terms and privacy policies.
Nailed It Beauty Lounge is not responsible for the policies, availability, security, or practices of third-party platforms outside our reasonable control.
16Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee uninterrupted availability.
The website may occasionally be unavailable due to:
- Maintenance;
- Updates;
- Technical issues;
- Hosting issues;
- Internet connectivity;
- Security incidents;
- Third-party service outages; or
- Circumstances beyond our reasonable control.
17Limitation of Liability
To the extent permitted by applicable Philippine law, Nailed It Beauty Lounge will not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party platform failures, internet outages, or technical interruptions.
Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.
18Changes to These Terms
We may update these Terms from time to time.
The updated version will be published on this website with an updated “Last Updated” date.
Your continued use of the website after an update means that you acknowledge the updated Terms.
19Governing Law
These Terms shall be governed by the applicable laws of the Republic of the Philippines.
Any dispute shall be subject to the applicable laws, rules, and jurisdiction of the Philippines.
20Contact Us
For questions regarding these Terms, please contact:
Nailed It Beauty Lounge
- Christemar Bldg., Brgy. 2 Poblacion
Mataasnakahoy, Batangas, Philippines - naileditbl@gmail.com
- +63 998 408 7121