Privacy Policy

Nailed It Beauty Lounge respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

This Privacy Policy is intended to explain our practices in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable implementing rules and regulations. The Act establishes principles including transparency, legitimate purpose, proportionality, lawful processing, and retention only as long as necessary.

The entity responsible for your personal information is:

Depending on how you interact with us, we may collect the following information.

Appointment Information

When you submit an appointment inquiry, we may collect:

Customer and Service Information

When you receive services from us, we may maintain information such as:

Health-Related Information

You may voluntarily provide information such as:

Health information is considered sensitive personal information under the Philippine Data Privacy Act.

We do not require you to provide health-related information through the website unless a particular service or circumstance makes additional information reasonably necessary.

Where you voluntarily provide sensitive personal information, we will process it only for declared and legitimate purposes and subject to an appropriate lawful basis and safeguards.

Photographs

We may collect photographs relating to salon services, including before-and-after photographs.

Where an identifiable customer’s photograph is intended for public-facing promotional use, such as our website, social media, portfolio, or advertising, we will seek appropriate permission.

Communications

If you contact us through:

we may collect the information contained in those communications.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by the website, hosting infrastructure, analytics services, or other technologies.

This may include:

We may collect personal information through:

We may use personal information for the following purposes:

Appointment Administration

To:

Customer Service

To:

Service Safety

Where you voluntarily provide relevant health-related information, we may use it to help determine whether a requested service is appropriate or whether adjustments may be necessary.

Business Operations

To:

Analytics

We use Google Analytics 4 to understand how visitors use our website and to improve website performance and user experience.

Marketing

Where permitted and where you have provided appropriate consent or another applicable lawful basis, we may use your contact information to send:

You may opt out of marketing communications.

We use n8n, hosted on our own salon server, to automate certain appointment-related workflows.

For example:

n8n may automatically extract and organize appointment information from your inquiry so that our team can process your request.

Automated processing is used to assist with appointment administration.

It is not intended to make significant decisions about you without appropriate human involvement.

The National Privacy Commission recognizes the importance of informing data subjects about automated processing and the scope and method of processing.

We aim to collect only information that is relevant and necessary for the purposes described in this Privacy Policy.

You should not provide sensitive or unrelated personal information through our website or messaging channels unless it is reasonably relevant to your requested service.

Depending on the circumstances, we may process personal information based on:

The Data Privacy Act provides several lawful bases for processing personal information, including consent, contractual necessity, legal obligations, vital interests, and legitimate interests subject to applicable requirements.

For sensitive personal information, such as health-related information, additional requirements apply. Where consent is the applicable basis, consent will be specific to the declared purpose.

For transparency, our appointment process may operate as follows:

Depending on the services we use, your information may be processed by service providers supporting our business.

These may include:

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

Third-party platforms may independently process information according to their own terms and privacy policies.

If you contact us through Facebook Messenger or Instagram, the communication occurs through Meta’s platforms.

Meta may independently collect and process information according to its own privacy policies and terms.

Nailed It Beauty Lounge is responsible for the information that we receive and process through those channels, but we cannot control how Meta processes information independently within its own services.

We use Google Analytics 4 to understand website usage and improve our website.

Google Analytics may collect information about:

Analytics information is used for website improvement and business analysis.

If you have provided appropriate consent or where another lawful basis applies, we may contact you regarding:

Marketing communications may be delivered through:

You may withdraw marketing consent or opt out at any time.

Opting out of marketing will not prevent us from sending necessary service-related communications, such as appointment confirmations or important changes relating to an appointment.

We may request permission to use customer photographs for marketing and promotional purposes.

We will not knowingly use an identifiable customer’s photograph for public promotional purposes without appropriate permission.

If you have previously granted permission and wish to withdraw permission for future use, contact us at naileditbl@gmail.com.

Withdrawal does not necessarily require us to remove materials that have already been printed, distributed, or otherwise used where removal is not reasonably practicable.

We do not intend to retain personal information indefinitely.

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, provide our services, maintain legitimate business records, comply with legal obligations, resolve disputes, establish or defend legal claims, or otherwise as permitted or required by law.

Our general approach is:

When information is no longer necessary, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it.

The Data Privacy Act and its implementing rules require personal information not to be retained longer than necessary for the declared purpose, legal claims, legitimate business purposes, or applicable legal requirements.

We take reasonable organizational, physical, and technical measures to protect personal information against:

Our n8n automation environment is hosted on our own server.

Access to systems containing customer information should be limited to authorized personnel and protected using appropriate authentication and security controls.

However, no electronic system or internet transmission can be guaranteed to be completely secure.

Subject to applicable Philippine law, you may have rights including the right to:

The NPC identifies these rights and provides guidance concerning the right to be informed, access, correction, objection, erasure/blocking, portability, and complaints.

To exercise a privacy right, contact naileditbl@gmail.com.

We may need to verify your identity before processing certain requests.

Where processing is based on consent, you may withdraw your consent, subject to applicable legal limitations.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

If you withdraw consent for certain information, this may affect our ability to provide particular services where the information is reasonably necessary for that service.

If you have concerns about how your personal information is handled, please contact us first so that we can investigate and attempt to resolve the matter.

You may also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

We may update this Privacy Policy when our services, systems, processing activities, or legal requirements change.

The updated version will be published on our website with a new “Last Updated” date.